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Frequently asked questions

Have a question? Below are a few answers that may help.

My local boat ramp is not on the location schedule, can I still get the discounted trade-in price?
If we are not visiting your community this year not to worry. You can still get the Old4New deal from our friends at Boating & Outdoors from Saturday 10 December 2022 to Saturday 21 January 2023. Visit for your nearest store.

Can I pay with a credit card or eftpos at the Old4New van?
For sure, eftpos and credit card transactions are available and preferred at the Old4New van.

Is there a limit on the number of lifejackets I can upgrade?
No, however the number of lifejackets available for upgrade will be limited by stock availability.

My lifejacket is not that old, can I still use it as a trade-in?
Absolutely! The main thing is that you walk away with the best lifejacket to suit your activity and help you get the most out of your time on the water.


I don’t have a lifejacket to trade-in, can I still purchase a new lifejacket from the van?
Yes, you can purchase any of the Hutchwilco lifejackets from the Old4New van. If you don’t have an old lifejacket to trade in but want to get set for summer with a new one, all lifejackets will be available at the normal retail price listed.

Why do I need a crotch or thigh strap?
This year all inflatable lifejackets will come with a free thigh strap. If you do end up in the water, the buoyancy of a lifejacket can be quite strong. Any movement inside the lifejacket can mean it ‘rides up’ – in extreme cases the lifejacket can slip right over your head. A thigh strap attaches to the front and back of your lifejacket with a strap around your thigh to prevent the lifejacket from going anywhere.

Got questions?
For more details call the team on 0800 BOATIE (262 843).

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